Design & Production Policy
Inkwell Design & Production Policy
At Inkwell Custom Designs, we take pride in delivering premium custom products, branding, and merchandise. To ensure a smooth experience for both our team and our clients, please review our order policies below.
Deposits & Payments
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A minimum 50% deposit is required before design, sourcing, or production begins.
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Deposits become non-refundable once production has started.
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Remaining balances must be paid in full before pickup, delivery, or shipping unless otherwise agreed in writing.
Turnaround Time
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Standard production turnaround is approximately 7 business days after final design approval and deposit payment.
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Large or specialty orders may require additional time.
Rush Orders
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Rush services may be available for orders needed within 1–3 business days.
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Rush fees may apply depending on order size, complexity, and material availability.
Artwork & Design Ownership
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All artwork, concepts, mockups, layouts, branding materials, and design files created by Inkwell remain the property of Inkwell Custom Designs unless ownership is purchased separately in writing.
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Purchase of printed merchandise does not automatically transfer ownership of design files or artwork.
Outside Production
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Artwork created by Inkwell may not be reproduced, copied, or manufactured by outside vendors without written permission from Inkwell Custom Designs.
Design Approval
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Clients are responsible for carefully reviewing all proofs, including spelling, colors, sizing, placement, and artwork details before approval.
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Once final approval is given, Inkwell is not responsible for errors that were approved by the client.
Portfolio & Promotional Rights
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Inkwell retains the right to photograph, display, and promote completed work for portfolio, marketing, and promotional purposes.
Thank you for choosing Inkwell.
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